Terms of service
OVERVIEW
Welcome to Slayharbor! When we say "we", "us" or "our", we're talking about Slayharbor. We run this store and website, along with everything that comes with it — the content, features, tools, products, and services — all built to give you, our customer, a thoughtful and enjoyable shopping experience (the "Services"). Slayharbor runs on Shopify, which powers the technology behind what we offer.
The terms and conditions below, along with any policies linked within them (these "Terms of Service" or "Terms"), lay out your rights and responsibilities when using our Services.
Take a few minutes to go through these Terms carefully. They cover important legal ground including warranty disclaimers and liability limitations.
By visiting, browsing, or using our Services in any way, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you're not on board with either of these, please don't use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province, and that you give us permission to allow any minor dependents under your care to use the Services on devices you own or manage.
Using our Services — whether that means browsing, shopping, or anything in between — may require you to share certain details like your email address, billing information, payment details, and shipping address. You confirm that everything you provide is accurate, up to date, and complete, and that you have the right to share it.
You are fully responsible for keeping your account credentials secure and for all activity that happens under your account. Your account is personal to you and cannot be transferred, sold, or passed on to anyone else.
SECTION 2 - OUR PRODUCTS
We do our best to represent our products as accurately as possible in our store. That said, colors and product appearance on your screen may not be a perfect match to the physical item, depending on your device and display settings.
We make no guarantee that the quality or appearance of any product will meet your specific expectations or match exactly what you see on screen.
Product descriptions may be updated or changed at any time without prior notice, at our sole discretion. We reserve the right to remove any product from our catalog and to set limits on quantities available to any individual, region, or location as we see fit.
SECTION 3 - ORDERS
Placing an order means you are making an offer to buy. Slayharbor has the right to accept or decline any order for any reason. Your order isn't confirmed until we've acknowledged acceptance and successfully processed your payment. Please double-check your order before submitting, as cancellation requests may not be possible once an order has been accepted. If we need to decline, change, or cancel your order, we'll do our best to reach you using the contact details you provided.
All returns or exchanges are handled strictly in line with our Refund Policy [LINK].
By purchasing from us, you confirm that your orders are for your own personal or household use and not for resale or commercial purposes.
SECTION 4 - PRICES AND BILLING
Prices, promotions, and discounts can change at any time without notice. Whatever price is showing at the time you place your order is what you'll be charged, as reflected in your order confirmation. Unless we state otherwise, listed prices do not include taxes, shipping fees, customs, or import charges.
Prices in our online store may differ from those in physical stores or other third-party platforms. We may run promotions from time to time that have their own separate terms — in any conflict between those terms and these Terms, the promotion terms take priority.
You agree to provide accurate and complete payment and account information for every purchase. It's your responsibility to keep that information current, including card numbers and expiry dates, so transactions can go through smoothly.
You confirm that your payment information is valid and accurate, that you're authorized to use it, and that you'll cover all charges including shipping and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Slayharbor is not responsible for delays in shipping or delivery. All estimated delivery windows are just that — estimates, not guarantees. Delays caused by carriers, customs, or circumstances outside our control are beyond our responsibility. Once your order is handed off to the carrier, ownership and risk passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Everything that makes up our Services — including but not limited to trademarks, brand assets, text, images, graphics, product reviews, video, audio, and the way it's all arranged — belongs to Slayharbor, our affiliates, or our licensors, and is protected under applicable intellectual property laws.
These Terms allow you to use our Services for your own personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, display, perform, republish, download, store, or transmit any part of our content without our prior written consent. Nothing in these Terms gives you any license or rights to any of Slayharbor's or Shopify's intellectual property beyond what's explicitly stated. All rights not specifically granted here remain with Slayharbor.
Slayharbor's name, logos, and product names are our trademarks. Don't use them without our written permission. Shopify's name and marks belong to Shopify. All other trademarks on the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may give you access to third-party tools through our Services. These tools are outside our control, and we don't monitor or manage them.
You understand and accept that these tools are made available "as is" and "as available" with no warranties or guarantees of any kind. Slayharbor is not liable for anything that happens as a result of your use of these tools.
Any use of third-party tools is entirely at your own risk. Make sure you read and understand the terms set by those third-party providers before using their tools.
We may also introduce new features or tools to our Services in the future. These will automatically fall under these Terms of Service when they become available.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links or references to third-party websites and content. We don't review or take responsibility for the accuracy or content of any external sites you choose to visit. Leaving our Services to access any third-party site is your own choice and done at your own risk.
Slayharbor is not liable for any harm, loss, or damage resulting from your use of third-party websites or any products or services you purchase through them. Always review the policies and terms of any third party before engaging with them. Any issues with third-party products or services should be taken up directly with that third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Slayharbor is powered by Shopify, which enables us to deliver our Services to you. However, all transactions and purchases made in our store are made directly with Slayharbor. By using the Services, you acknowledge that Shopify plays no role in any sales between you and Slayharbor and bears no responsibility for any product-related injury, damage, or loss. You release Shopify and its affiliates from any and all claims arising from your purchases with Slayharbor.
SECTION 10 - PRIVACY POLICY
Any personal information collected through our Services is handled in accordance with our Privacy Policy [LINK]. Some of your information may also be subject to Shopify's Privacy Policy. By using our Services, you confirm you've read and understood both.
Because Slayharbor is hosted on Shopify, Shopify processes certain data about your use of the Services to keep things running smoothly. Information you submit may be shared with Shopify and other third-party partners, including those in other countries. See our Privacy Policy [LINK] for full details.
SECTION 11 - FEEDBACK
If you share any ideas, feedback, reviews, suggestions, or other content with us ("Feedback"), you grant Slayharbor a permanent, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that Feedback in any format and for any purpose, including to improve and promote our Services.
You confirm that you own or have the rights to all Feedback you submit, that you've disclosed any compensation received for it, and that it complies with these Terms. We have no obligation to keep Feedback confidential, compensate you for it, or respond to it.
We may, but are not required to, monitor and remove Feedback that we consider unlawful, offensive, or otherwise inappropriate.
Your Feedback must not violate any third-party rights or contain anything unlawful, abusive, or harmful. You're solely responsible for what you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our Services may contain errors, inaccuracies, or omissions related to product details, pricing, availability, or shipping. We reserve the right to correct any such errors and to update or cancel orders where information is found to be inaccurate — even after an order has been placed — without prior notice.
SECTION 13 - PROHIBITED USES
You may only use our Services for lawful purposes. You may not use them, directly or indirectly: (a) for any unlawful or harmful activity; (b) in violation of any applicable laws or regulations; (c) to infringe on any intellectual property rights; (d) to harass, harm, or intimidate any person; (e) to spread false or misleading information; (f) to share content that doesn't comply with these Terms; (g) to send unsolicited promotional messages or spam; (h) to impersonate any person or entity; or (i) to interfere with anyone else's use or enjoyment of the Services.
You also agree not to: (a) upload viruses or malicious code; (b) reproduce or exploit any part of the Services; (c) collect other users' personal information; (d) engage in spamming, phishing, or scraping; or (e) attempt to bypass or interfere with our security systems. We may suspend or terminate your account at any time if we believe you've violated these Terms.
SECTION 14 - TERMINATION
We may end this agreement or revoke your access to the Services at any time, without notice, at our discretion. You will remain responsible for any outstanding amounts up to the date of termination.
Sections covering Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, and any other provisions that by their nature should carry on, will continue to apply after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
All content and information on our Services is provided for general informational purposes only. We do not guarantee its accuracy or completeness, and any reliance you place on it is at your own risk.
EXCEPT AS EXPRESSLY STATED BY SLAYHARBOR, THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO THE ABOVE MAY NOT FULLY APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, SLAYHARBOR, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND — INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, OR REPLACEMENT COSTS — WHETHER ARISING FROM CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, IN CONNECTION WITH YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THEM.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Slayharbor, Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any losses, damages, liabilities, or claims — including legal fees — arising from: (1) your breach of these Terms; (2) your violation of any law or third-party rights; or (3) your use of the Services.
We'll notify you of any such claim. We may manage the defense and settlement at your expense but won't agree to any settlement that places non-monetary obligations on you without your consent. You agree to cooperate with us in handling any such matters.
SECTION 18 - SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, that part will be applied to the maximum extent permitted by law, and the rest of these Terms will remain fully in effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
If we don't enforce any part of these Terms at any given time, that doesn't mean we've given up the right to do so later.
These Terms, along with any policies we post on the Services, make up the entire agreement between you and Slayharbor and replace any previous agreements or understandings. Any ambiguity in these Terms will not be held against either party as the drafter.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights under these Terms to anyone else without our written permission — any attempt to do so is void. We may transfer or assign our rights and obligations without notifying you.
SECTION 21 - GOVERNING LAW
These Terms are governed by applicable laws and regulations. Any disputes that arise will be resolved through binding arbitration or through the appropriate legal channels as required by law.
SECTION 22 - HEADINGS
Section headings are included for ease of reading only and have no legal effect on the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
The most current version of these Terms is always available on this page. We reserve the right to update or change these Terms at any time by posting the revised version to our website. It's your responsibility to check back periodically. We'll notify you of any material changes as required by law. Continuing to use the Services after changes are posted means you accept the updated Terms.
SECTION 24 - CONTACT INFORMATION
Any questions about these Terms of Service can be sent to us at:
Slayharbor
support@slayharbor.com